D365 CE Functional Consultant

Innovative Tech People, Ltd.; United Kingdom; Remote; GBP 83,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Remote work

Career development opportunities

Job summary

Innovative Tech People, Ltd. is recruiting a Dynamics 365 CE Functional Consultant to work remotely across the UK client base.

You will shape business requirements and deliver D365 CE solutions with Power Platform integration, engaging stakeholders throughout the full project lifecycle. The role combines hands-on configuration with strong business analysis, workshop facilitation, and testing leadership to ensure successful implementation and user adoption across Sales, Service, Marketing and

Qualifications

• Proven experience as a Dynamics 365 CE Functional Consultant.
• Strong Business Analysis skills with requirements gathering and documentation.
• Hands-on configuration across one or more D365 CE modules.
• Experience facilitating workshops with business and technical stakeholders.
• Strong understanding of Agile delivery methodologies.
• Experience creating user stories, process flows, and functional design documentation.
• Exposure to QA, System Testing, Integration Testing, and UAT.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead requirements gathering workshops with business stakeholders.
• Analyse and document business processes, functional requirements, user stories, and acceptance criteria.
• Translate business requirements into scalable Dynamics 365 CE solutions.
• Configure and support D365 CE modules, including Sales, Customer Service, Marketing, and/or Field Service.
• Work closely with Solution Architects, Developers, and Project Managers throughout delivery.
• Support solution design and provide functional expertise during implementation projects.
• Create functional specifications, process maps, and solution documentation.
• Develop and execute test scripts, test scenarios, and UAT plans.
• Coordinate and support User Acceptance Testing (UAT).
• Identify, document, and track defects through to resolution.
• Deliver end-user training and provide post-go-live support.

Skills

Dynamics 365 CE

Business Analysis

Agile delivery

Stakeholder management

Power Platform

Documentation

Education

Microsoft Certifications (Dynamics 365/Power Platform)

Tools

Azure DevOps

Job description

Dynamics 365 CE Functional Consultant / Business Analyst

Location: UK Remote

Type: 12 Month Contract

Client: Microsoft Partner

Are you a hands-on Dynamics 365 CE Functional Consultant who enjoys working closely with stakeholders, shaping business requirements, and delivering solutions to a high standard?

We're looking for a well-rounded D365 CE professional who combines strong Functional Consulting expertise with Business Analysis capabilities and a solid understanding of QA/Testing processes. This is an opportunity to play a key role across the full project lifecycle, helping organisations maximise their investment in Microsoft Dynamics 365 Customer Engagement and the Power Platform.

Key Responsibilities

• Lead requirements gathering workshops with business stakeholders
• Analyse and document business processes, functional requirements, user stories, and acceptance criteria
• Translate business requirements into scalable Dynamics 365 CE solutions
• Configure and support D365 CE modules, including Sales, Customer Service, Marketing, and/or Field Service
• Work closely with Solution Architects, Developers, and Project Managers throughout delivery
• Support solution design and provide functional expertise during implementation projects
• Create functional specifications, process maps, and solution documentation
• Develop and execute test scripts, test scenarios, and UAT plans
• Coordinate and support User Acceptance Testing (UAT)
• Identify, document, and track defects through to resolution
• Deliver end-user training and provide post-go-live support

Required Experience

• Proven experience as a Dynamics 365 CE Functional Consultant
• Strong Business Analysis skills with experience gathering and documenting requirements
• Hands-on configuration experience across one or more D365 CE modules
• Experience facilitating workshops with business and technical stakeholders
• Strong understanding of Agile delivery methodologies
• Experience creating user stories, process flows, and functional design documentation
• Exposure to QA, System Testing, Integration Testing, and User Acceptance Testing
• Excellent communication and stakeholder management skills
• Ability to work independently and manage multiple priorities
• Experience with Power Platform (Power Apps, Power Automate, Power BI)
• Microsoft certifications within Dynamics 365 or Power Platform
• Experience working within Consultancy, Microsoft Partner, or End User environments
• Knowledge of Azure DevOps for managing requirements and testing activities
• Experience across multiple industries and transformation programmes

What's on Offer

• Opportunity to work on enterprise-scale Dynamics 365 transformation programmes
• Exposure to the latest Microsoft technologies and Power Platform solutions
• Collaborative and supportive project environment
• Strong career development and certification opportunities
• Flexible working arrangements