Microsoft Dynamics CRM Functional Consultant

Gazelle Global Consulting Limited; Greater London; Hybrid; GBP 120,000 - 157,000; Full time

Benefits offered by this job

Excellent day rate

Job summary

Gazelle Global Consulting Limited seeks an experienced Microsoft Dynamics 365 CRM Functional Consultant for a 3-6 month transformation programme in London. You will lead functional discovery, requirements gathering and process design, translating business needs into practical Dynamics 365 and Dataverse solutions.

The project focuses on improving data quality, building a structured view of member profiles and expertise, strengthening relationship management and developing enhanced search and

Qualifications

• Strong functional consulting experience with Microsoft Dynamics 365 CRM.
• Hands-on knowledge of Microsoft Dataverse configuration and data modelling.
• Experience designing tables, relationships, forms, views and business rules.
• Requirements gathering, workshops, user stories and acceptance criteria.
• Experience with fit-gap analysis and functional solution design.
• Understanding of duplicate detection, data matching and record merging.
• Knowledge of CRM security roles, access controls and auditing.
• Experience supporting SIT, UAT, regression testing and defect management.

Responsibilities

• Lead functional discovery, requirements gathering and process design for Dynamics 365 CRM.
• Translate business needs into practical Dataverse solutions in collaboration with stakeholders and technical teams.
• Focus on data quality, member profiles, relationships and enhanced reporting capabilities.

Skills

Dynamics 365 CRM

Dataverse modelling

Requirements gathering

Workshops

Acceptance criteria

Fit-gap analysis

Data quality

Security & auditing

SIT/UAT/testing

Tools

Dataverse configuration

Job description

We're looking for an experienced Microsoft Dynamics 365 CRM Functional Consultant to join an exciting 3-6 month transformation programme in London. This is a fantastic opportunity to play a key role in shaping a new CRM capability, improving how fellowship information, relationships and engagement activities are managed.

You'll lead functional discovery, requirements gathering and process design, working closely with business stakeholders, architects, developers and technical teams to translate business needs into practical Dynamics 365 and Dataverse solutions.

The project will focus on improving data quality, building a structured view of member profiles and expertise, strengthening relationship management and developing enhanced search and reporting capabilities.

Key Skills & Experience:

• Strong functional consulting experience with Microsoft Dynamics 365 CRM.
• Hands-on knowledge of Microsoft Dataverse configuration and data modelling.
• Experience designing tables, relationships, forms, views and business rules.
• Requirements gathering, workshops, user stories and acceptance criteria.
• Experience with fit-gap analysis and functional solution design.
• Understanding of duplicate detection, data matching and record merging.
• Knowledge of CRM security roles, access controls and auditing.
• Experience supporting SIT, UAT, regression testing and defect management.

This is a hybrid contract based in London, requiring 1-2 days per week in the office.

Excellent Day Rate Available.