Dynamics 365 CE Managed Services Lead

JR United Kingdom; Telford; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading Microsoft Partner seeks a Managed Services Lead to oversee Dynamics 365 CE & Power Platform support. This role involves team management, ensuring service quality, and customer engagement. The company emphasizes a down-to-earth culture with remote flexibility and excellent benefits.

Benefits

Flexible working culture

Excellent benefits

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams and client relationships.

Responsibilities

• Manage a team of 3–4 and ensure service excellence.
• Act as a senior contact for escalations and small change requests.
• Adopt a consultative approach with customers.

Skills

Team Leadership

Customer Relationship Management

Consultative Approach

Tools

Dynamics 365 CE

Power Platform

Job description

Social network you want to login/join with:

Dynamics 365 CE Managed Services Lead, Telford

Client:

Link Xperts

Location:

Telford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Remote-first (Quarterly Office Meetups)

Key features: Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You’ll manage a team of 3–4, ensure service excellence, and serve as a senior contact for escalations and small change requests.

This strategic, people-focused role is suitable for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to adopt a consultative approach with customers when needed

The company is down-to-earth, people-centric, and values staff wellbeing, with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.