Dynamics 365 CE Managed Services Lead

JR United Kingdom; City of Edinburgh; Remote; GBP 56,000 - 70,000; Full time

Job summary

A leading Microsoft Partner is searching for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. The role involves leading a small team, ensuring service excellence, and fostering client relationships. This people-focused position offers a flexible, remote-first culture with excellent benefits, ideal for someone passionate about team leadership and customer-facing roles.

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee the Dynamics 365 CE & Power Platform support function.
• Lead a team of 3-4 and ensure service excellence.
• Act as a senior point of contact for escalations and small change requests.

Skills

Team Leadership

Client Relationship Management

Consultative Approach

Job description

Social network you want to login/join with:

Dynamics 365 CE Managed Services Lead, Edinburgh

Client:

Link Xperts

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Up to £70,000 | Remote-first (Quarterly Office Meetups)

Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead role, responsible for overseeing their Dynamics 365 CE & Power Platform support function. You’ll lead a team of 3–4, ensure service excellence, and act as a senior point of contact for escalations and small change requests.

This strategic, people-focused role is ideal for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to adopt a consultative approach with customers when needed

The company is down to earth, people-centric, and prioritizes staff wellbeing. It offers a flexible, remote-first culture with excellent benefits.

Apply now to play a key role in shaping their support function.