Dynamics 365 CE Managed Services Lead

JR United Kingdom; Wolverhampton; Remote; GBP 70,000; Full time

Job summary

A leading Microsoft Partner is seeking a Managed Services Lead to oversee Dynamics 365 CE & Power Platform support. This remote-first role involves team leadership, ensuring service excellence, and client relationship management, making it ideal for those with extensive experience in managed services. The company offers a flexible culture prioritizing staff wellbeing.

Qualifications

• Several years in a senior Managed Services role.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams and client relationships.

Responsibilities

• Oversee the Dynamics 365 CE & Power Platform support function.
• Lead a team of 3–4 ensuring service excellence.
• Serve as a senior escalation point for small change requests.

Skills

Team Leadership

Dynamics 365 CE

Power Platform

Client Relationship Management

Consultative Approach

Job description

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Work Arrangement: Remote-first (Quarterly Office Meetups)

Company: Microsoft Partner | Role: Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You will lead a team of 3–4, ensure service excellence, and serve as a senior escalation point for small change requests.

This strategic, people-focused role is ideal for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to adopt a consultative approach with customers when needed

The company is down-to-earth, people-centric, and prioritizes staff wellbeing, with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.