Dynamics 365 CE Managed Services Lead

JR United Kingdom; Stoke-on-Trent; Remote; GBP 70,000; Full time

Job summary

A leading Microsoft Partner seeks a Managed Services Lead to shape the Dynamics 365 CE & Power Platform support function. This role focuses on team leadership, service excellence, and client relationships, suited for those with substantial experience in a senior Managed Services capacity. The company emphasizes staff wellbeing and adopts a remote-first culture, ensuring flexibility and excellent benefits.

Benefits

Flexible remote-first culture

Excellent benefits

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee the Dynamics 365 CE & Power Platform support function.
• Lead a team of 3–4, ensure service excellence.
• Act as a senior escalation point for small change requests.

Skills

Team Leadership

Client Relationship Management

Consultative Approach

Dynamics 365 CE

Power Platform

Job description

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Dynamics 365 CE Managed Services Lead, Stoke-on-Trent

Client: Link Xperts

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Remote-first (Quarterly Office Meetups)

Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You’ll lead a team of 3–4, ensure service excellence, and act as a senior escalation point for small change requests.

This strategic, people-focused role is suited for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to adopt a consultative approach with customers when needed

The company is down-to-earth, people-centric, and values staff wellbeing, with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.