Dynamics 365 CE Managed Services Lead

JR United Kingdom; Derby; Remote; GBP 70,000; Full time

Job summary

A leading Microsoft Partner is seeking a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. This remote-first role involves overseeing a small team, driving service excellence, and engaging with customers. The company values employee wellbeing and provides an inclusive, flexible work culture.

Benefits

Flexible working culture

Excellent benefits

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee a team of 3–4 and drive service excellence.
• Act as a senior point of contact for escalations and small change requests.

Skills

Team Leadership

Customer-Facing

Service Excellence

Tools

Dynamics 365 CE

Power Platform

Job description

Managed Services Lead: Dynamics 365 CE & Power Platform

Up to £70,000 | Remote-first (Quarterly Office Meetups)

Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.

This is a strategic, people-focused role suited for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to step into a consultative role with customers when needed

The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.