Dynamics 365 Case Management BA - Hybrid, Government

Morson Group; Greater London; Hybrid; GBP 83,000 - 92,000; Full time

Job summary

Morson Group is recruiting a Dynamics 365 CE Business Analyst for a Central Government programme based in London with hybrid working and active SC clearance.

You will drive technology and business change, craft BRDs, user stories and process maps, and support UAT within Agile and Waterfall delivery environments.

Engaging with senior stakeholders and cross-functional teams, you will translate complex business needs into practical requirements and enable digital transformation adoption.

Qualifications

• 5+ years’ experience as a Business Analyst delivering technology and business change projects.
• Recent Dynamics 365 Case Management experience.
• Experience delivering digital transformation programmes from discovery through to implementation and business adoption.
• Strong requirements elicitation and analysis skills with the ability to challenge existing processes.
• Experience facilitating workshops and interviewing stakeholders.

Responsibilities

• Bridge between business users and technical delivery teams.
• Define and manage User Stories, Acceptance Criteria, BRDs and process maps.
• Support UAT, defect management and business readiness activities.
• Facilitate stakeholder workshops and interviews with senior leaders.
• Manage multiple workstreams in a fast-paced delivery environment.

Skills

Requirements elicitation

Stakeholder management

Workshops facilitation

Bridge business and IT

Tools

Dynamics 365 Case Management

Power Platform

Azure DevOps

Power BI

Job description

Morson Group is recruiting a Dynamics 365 CE Business Analyst for a Central Government programme based in London with hybrid working and active SC clearance.

You will drive technology and business change, craft BRDs, user stories and process maps, and support UAT within Agile and Waterfall delivery environments.

Engaging with senior stakeholders and cross-functional teams, you will translate complex business needs into practical requirements and enable digital transformation adoption.