Dynamic Trade Counter Sales Advisor Plumbing & Heating

Wolseley UK Limited; Hoobrook; On-site; GBP 24,000 - 29,000; Full time

Job summary

Wolseley UK Limited (Plumb Centre) is seeking a Sales Assistant for the Kidderminster branch to serve customers at the trade counter, provide product recommendations, and handle inquiries by phone and email.

The role involves driving sales, warehouse duties, and supporting a busy branch with a proactive, customer-first approach. Full-time, 40 hours weekly, with alternate Saturday mornings; benefits included.

Qualifications

• Plumbing and heating knowledge is essential.
• Previous face-to-face sales and customer service experience.
• Warehouse experience is beneficial.
• Must deliver outstanding customer service.
• Be a team player and support branch operations.
• Keen to learn and proactive in helping the branch succeed.

Responsibilities

• Serve customers at the trade counter with product recommendations.
• Respond to customer enquiries via phone and email promptly and courteously.
• Make outbound calls to previous customers to regain business.
• Identify opportunities to drive sales and promote products in-branch.
• Assist with warehouse duties including stock booking, picking and packing.

Skills

Plumbing knowledge

Heating knowledge

Face-to-face sales

Customer service

Warehouse experience

Team player

Job description

Wolseley UK Limited (Plumb Centre) is seeking a Sales Assistant for the Kidderminster branch to serve customers at the trade counter, provide product recommendations, and handle inquiries by phone and email.

The role involves driving sales, warehouse duties, and supporting a busy branch with a proactive, customer-first approach. Full-time, 40 hours weekly, with alternate Saturday mornings; benefits included.