Dynamic Social Housing Repairs Planner

Energy Jobline ZR; Marham; On-site; GBP 29,000 - 39,000; Full time

Job summary

Energy Jobline ZR is seeking a Planner/Scheduler for our client in the social housing sector. The role is based in Marham, Norfolk, with responsibilities spanning calls management, diary coordination, and planning of repairs and maintenance tasks to meet client completion dates.

You will manage operatives, liaise with tenants and the client, control documentation, and track progress toward KPIs. A fast-paced environment requires strong time management and excellent communication across

Qualifications

• Experience as a Planner/Scheduler on a Social Housing contract (main contractor or RSL).
• Excellent time management and communication skills.
• Experience using repairs and maintenance software.

Responsibilities

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

Skills

Planner/Scheduler

Social Housing experience

Repairs & Maintenance software

Time management

Communication skills

Tools

Repairs & Maintenance software

Job description

Energy Jobline ZR is seeking a Planner/Scheduler for our client in the social housing sector. The role is based in Marham, Norfolk, with responsibilities spanning calls management, diary coordination, and planning of repairs and maintenance tasks to meet client completion dates.

You will manage operatives, liaise with tenants and the client, control documentation, and track progress toward KPIs. A fast-paced environment requires strong time management and excellent communication across