Store Picker & Customer Service Pro (Part-Time)

Booker; Tees Valley; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

Booker colleague card

Tesco discount card

Tesco Mobile deals

Car, home insurance discount

Eye test offer

Health checks discount

RAC membership discounts

Cycle to work scheme

Share scheme eligibility

Pension contributions

Life Assurance

Job summary

Booker is looking for a proactive team member to help ensure customers’ needs are exceeded across the store. This part-time role covers various areas—from shelving to tills and delivering deliveries—offering varied daily tasks and the chance to make a real impact on customer experience.

You will bring a can-do attitude and a passion for service, be punctual and well-presented, and enjoy working with colleagues to meet targets.

Qualifications

• A can do attitude and feel comfortable working to meet designated pick rates.
• A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
• Always be there, on time and properly presented.

Responsibilities

• Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Job description

Booker is looking for a proactive team member to help ensure customers’ needs are exceeded across the store. This part-time role covers various areas—from shelving to tills and delivering deliveries—offering varied daily tasks and the chance to make a real impact on customer experience.

You will bring a can-do attitude and a passion for service, be punctual and well-presented, and enjoy working with colleagues to meet targets.