Dynamic Part-Time Sports Centre Receptionist

University-of-Nottingham; Nottingham; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Bonus scheme

Staff training & development

Fitness and health facilities

Staff discounts

Travel schemes

Job summary

The University of Nottingham Sport is recruiting for a permanent part-time Front of House Assistant at the David Ross Sports Village. You will handle bookings, cash handling, and customer enquiries, ensuring a first-class visitor experience.

Hours are 24.5 per week across specific shifts: Mon 6.15am-2.30pm, Tue 1.15pm-9.30pm, Thu 3pm-8.30pm. Prior front-of-house experience and strong communication are essential; training and staff development are provided.

Qualifications

• Experience in customer-focused front-of-house role.
• Proven cash handling and reconciliation skills.
• Experience with computer booking systems desirable.

Responsibilities

• Take bookings by telephone or in person and manage reception duties.
• Collect and reconcile monies on duty and handle cash securely.
• Answer enquiries, direct users, and issue membership or hire equipment as needed.
• Check user validity and manage lost property.
• Assist with membership queries and issue membership cards.

Skills

Customer service

Cash handling

Telephone manner

Reception duties

Tools

Booking system

Job description

The University of Nottingham Sport is recruiting for a permanent part-time Front of House Assistant at the David Ross Sports Village. You will handle bookings, cash handling, and customer enquiries, ensuring a first-class visitor experience.

Hours are 24.5 per week across specific shifts: Mon 6.15am-2.30pm, Tue 1.15pm-9.30pm, Thu 3pm-8.30pm. Prior front-of-house experience and strong communication are essential; training and staff development are provided.