Dynamic Part-Time Administrator — Community Care Services

NHS Scotland; Brae; On-site; GBP 12,000 - 16,000; Part time

Job summary

NHS Scotland is seeking an administration professional to support the Community Care Services Admin Team within the Community Rehab Team (CRT) office in Kirkcaldy. The role handles clinical referrals to CRT and acts as the first point of contact for the SPOA, ensuring accurate processing and timely responses.

The post is 24.3 hours per week, Monday to Friday, mainly 10:00–14:00, based at Whyteman’s Brae Hospital. PVG clearance is required before appointment.

Qualifications

• Educated to Higher level, or hold an SVQ Level 2 or 3 qualification, or possess equivalent experience.
• Proficiency in Microsoft Office applications, including Excel, and familiarity with databases are essential.
• Strong telephone and communication skills are required, with the ability to work flexibly.
• Occasional public holiday cover and cross-site working may be required.
• A positive attitude towards high-quality customer service and teamwork is essential.

Responsibilities

• Support clinical referrals to the CRT and act as first contact for the SPOA.
• Provide administrative support to the Community Rehabilitation Teams.
• Manage electronic referral systems and databases with accuracy.

Skills

Telephone skills

Communication

Microsoft Excel

Databases

Administrative accuracy

Education

Higher level education

SVQ Level 2 or 3

Tools

Microsoft Office

Excel

Job description

NHS Scotland is seeking an administration professional to support the Community Care Services Admin Team within the Community Rehab Team (CRT) office in Kirkcaldy. The role handles clinical referrals to CRT and acts as the first point of contact for the SPOA, ensuring accurate processing and timely responses.

The post is 24.3 hours per week, Monday to Friday, mainly 10:00–14:00, based at Whyteman’s Brae Hospital. PVG clearance is required before appointment.