Dynamic Hire Desk Controller - Tools & Plant Hire

KandD Recruitment; Acton; On-site; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Competitive salary from £46,080

Team-focused environment

Varied role with responsibility

Job summary

KandD Recruitment is looking for a Hire Desk Controller for a busy tool and plant hire business. You will manage the hire desk, handle enquiries, coordinate deliveries and work with the workshop to keep operations running smoothly.

The ideal candidate has tool or plant hire experience, knowledge of Syrinx, strong customer service and IT skills, plus a UK manual driving licence. The role is full-time and permanent with a salary from £46,080.

Qualifications

• Previous experience within tool or plant hire
• Strong communication and customer service skills
• Good IT skills with attention to detail
• UK manual driving licence and willingness to assist with loading/unloading

Responsibilities

• Handle hire enquiries and orders by phone, email, WhatsApp and face to face
• Prepare hire contracts and paperwork
• Coordinate deliveries and collections with drivers
• Liaise with workshop to ensure equipment is ready on time
• Manage off-hires, stock transfers and purchase orders
• Maximise hire and consumable sales
• Maintain fleet availability and utilisation
• Build and maintain customer relationships
• Provide excellent customer service throughout the hire process
• Assist customers with loading/unloading when required
• Ensure hire desk administration is accurate
• Support wider team with day-to-day operations

Skills

tool or plant hire

strong communication

good IT skills

UK manual driving licence

physically able to assist

Tools

Syrinx

Job description

KandD Recruitment is looking for a Hire Desk Controller for a busy tool and plant hire business. You will manage the hire desk, handle enquiries, coordinate deliveries and work with the workshop to keep operations running smoothly.

The ideal candidate has tool or plant hire experience, knowledge of Syrinx, strong customer service and IT skills, plus a UK manual driving licence. The role is full-time and permanent with a salary from £46,080.