Dynamic General Administrator – Fast-Paced Customer Service

Confidential; Hilcote; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

24/7 consultant support

Mortgage references

Holiday pay

Pension

Weekly or monthly pay - you choose

Job summary

Pertemps is seeking a General Administrator for a large distribution centre based off Rayneways in Derby. The role sits in the customer service team and involves handling calls, data entry, and coordinating with departments to resolve issues.

The position requires Excel proficiency and strong communication skills. Working hours are Monday to Friday, 37.5 hours per week, with an 8-hour shift between 6am and 5pm. Start dates asap.

Qualifications

• Previous experience in a fast paced customer service operation.
• Proficient with Microsoft Excel.
• Excellent communication via email, phone and in person.

Responsibilities

• Answering telephone calls from customers and directing them to the right department.
• Escalate critical operational issues and implement recovery plans.
• Work collaboratively with other admin and customs team.

Skills

Customer service experience

Communication skills

Phone and email handling

Tools

Excel

Job description

Pertemps is seeking a General Administrator for a large distribution centre based off Rayneways in Derby. The role sits in the customer service team and involves handling calls, data entry, and coordinating with departments to resolve issues.

The position requires Excel proficiency and strong communication skills. Working hours are Monday to Friday, 37.5 hours per week, with an 8-hour shift between 6am and 5pm. Start dates asap.