General Administrator Day A26

Confidential; Hilcote; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

24/7 consultant support

Mortgage references

Holiday pay

Pension

Weekly or monthly pay - you choose

Job summary

Pertemps is seeking a General Administrator for a large distribution centre based off Rayneways in Derby. The role sits in the customer service team and involves handling calls, data entry, and coordinating with departments to resolve issues.

The position requires Excel proficiency and strong communication skills. Working hours are Monday to Friday, 37.5 hours per week, with an 8-hour shift between 6am and 5pm. Start dates asap.

Qualifications

• Previous experience in a fast paced customer service operation.
• Proficient with Microsoft Excel.
• Excellent communication via email, phone and in person.

Responsibilities

• Answering telephone calls from customers and directing them to the right department.
• Escalate critical operational issues and implement recovery plans.
• Work collaboratively with other admin and customs team.

Skills

Customer service experience

Communication skills

Phone and email handling

Tools

Excel

Job description

General Administrator Pertemps have an excellent opportunity to work as a General Administrator within their expanding Customer service team for a large distribution centre based off Rayneways in Derby.

Working Hours / Shift Pattern

• Monday to Friday
• 8 hours shift betwqeen 6am-5pm
• 37.5 hours per week 1 hour lunch break

Start dates asap

The successful General Administrator Must Have -

• Previous experience in a fast pacedcustomer service Operation.
• Be comfortable with Microsoft Excel
• Strong communicator on email, phone and in person

Your duties as a General Administrator will include:

• Answwring telephone calls from Customers and directing them to the right department.
• Escalate critical operational issues and and implement recovery plans.
• Work collaboratively with other admin and Customs team.

Hourly Pay is -

• 12:71 per hour

Benefits of working with Pertemps as a General Administrator

• 24/7 consultant support
• Mortgage references
• Holiday pay
• Pension
• Weekly or monthly pay - you choose