General Administrator Day A26

Pertemps; East Midlands; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

24/7 consultant support

Mortgage references

Holiday pay

Pension

Weekly or monthly pay

Job summary

Pertemps is seeking a General Administrator to join the expanding Customer Service team at a large distribution centre near Rayneways in Derby. The role is Monday to Friday, 6am–5pm, 37.5 hours per week with a 1 hour lunch break. Start dates asap.

You will handle customer calls, direct inquiries, and support Excel-based data entry while collaborating with the Admin and Customs teams to resolve issues.

Qualifications

• Previous experience in a fast paced customer service operation.
• Proficient with Microsoft Excel.
• Strong communicator on email, phone and in person.

Responsibilities

• Answering telephone calls from customers and directing them to the right department.
• Escalate critical operational issues and implement recovery plans.
• Work collaboratively with other admin and Customs team.

Skills

Communication skills

Customer service

Phone etiquette

Tools

Microsoft Excel

Job description

General Administrator

Pertemps have an excellent opportunity to work as a General Administrator within their expanding Customer service team for a large distribution centre based off Rayneways in Derby.

Working Hours / Shift Pattern

• Monday to Friday
• 8 hours shift between 6am-5pm
• 37.5 hours per week
• 1 hour lunch break
• Start dates asap

The successful General Administrator Must Have

• Previous experience in a fast paced customer service Operation
• Be comfortable with Microsoft Excel
• Strong communicator on email, phone and in person

Your duties as a General Administrator will include

• Answwring telephone calls from Customers and directing them to the right department
• Escalate critical operational issues and and implement recovery plans
• Work collaboratively with other admin and Customs team

Hourly Pay is

• £12:71 per hour

Benefits of working with Pertemps as a General Administrator

• 24/7 consultant support
• Mortgage references
• Holiday pay
• Pension
• Weekly or monthly pay - you choose