Dynamic Food Retail Assistant — Fast-Paced Customer Service

Marks & Spencer Plc; Walton-on-Thames; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is hiring for a Customer Assistant in our Food section. Join our frontline team in a high-demand retail environment, delivering five-star service while handling peak times with calm and confidence.

You will engage customers, upsell new food products, and use Sparks App and in-store devices to meet their needs. Flexibility to work across store areas and shifts is essential to succeed in this role.

Qualifications

• Frontline customer service experience desirable.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Assist customers in the Food section and provide five-star service at pace.
• Promote and sell new food products with confidence and upsell where appropriate.
• Utilise in-store digital tools (e.g., Sparks App) to enhance customer experience.
• Be flexible to work across different store areas and shifts.

Job description

Marks & Spencer Plc is hiring for a Customer Assistant in our Food section. Join our frontline team in a high-demand retail environment, delivering five-star service while handling peak times with calm and confidence.

You will engage customers, upsell new food products, and use Sparks App and in-store devices to meet their needs. Flexibility to work across store areas and shifts is essential to succeed in this role.