Dynamic Field IT Engineer – Onsite & Remote MSP Support

Free-Work UK; City of Westminster; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

All Travel Expenses Paid

Pension

Private Healthcare

Life Assurance

23 Days Holiday (Rising to 35 Days)

Job summary

Rise Technical Recruitment Ltd represents an expanding MSP seeking an IT Field Engineer / Deskside Support Engineer to cover London and the Home Counties. The role is field-based with both onsite and remote support across client environments.

Salary £40,000-£48,000 plus travel expenses paid, pension, private healthcare, life assurance, and 23 days holiday (rising to 35). You will troubleshoot hardware, software, networking and Microsoft 365, while managing devices and documentation.

Qualifications

• 3-5 years' experience in a customer-facing IT support role.
• Experience within an MSP environment desirable.
• Strong Microsoft 365, Intune, Active Directory, and Windows support skills.
• Knowledge of networking, mobile device management, and endpoint security.
• Full UK driving licence.
• Excellent communication and documentation skills.

Responsibilities

• Provide onsite and remote IT support to clients across London and the Home Counties.
• Troubleshoot hardware, software, networking, and Microsoft 365 issues.
• Manage Active Directory, Intune, Autopilot, and endpoint devices.
• Perform hardware repairs, deployments, upgrades, and audits.
• Maintain documentation, tickets, and IT asset records.
• Support proactive monitoring, backup testing, and service improvements.

Skills

Customer-facing IT support

Strong communication

Tools

Microsoft 365

Intune

Active Directory

Windows support

Job description

Rise Technical Recruitment Ltd represents an expanding MSP seeking an IT Field Engineer / Deskside Support Engineer to cover London and the Home Counties. The role is field-based with both onsite and remote support across client environments.

Salary £40,000-£48,000 plus travel expenses paid, pension, private healthcare, life assurance, and 23 days holiday (rising to 35). You will troubleshoot hardware, software, networking and Microsoft 365, while managing devices and documentation.