Dynamic Facilities Team Member — Maintenance & Guest Experience

Hollywoodbowlgroup; Greater London; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

50p/hour bonus

Apprenticeship programmes

Pension plan

Extra holiday with service

Training and development

Free game vouchers

Food discount 30%

50% food discount when working

Team Member Support Programme

Long service awards

Barnardo’s donation on induction

Enhanced leave benefits

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a proactive Facilities Team Member to help keep our centres running smoothly and to provide excellent guest service. You’ll maintain lanes and facilities, fix faults, and work closely with the centre team to ensure a fun, safe experience for guests.

We offer extensive training, progression opportunities, and a range of benefits including pension, discounts, and health support. Join a dynamic, family-friendly entertainment brand with strong growth across the UK.

Qualifications

• Excellent customer service and communication skills.
• High energy and ability to work in a fast-paced environment.
• Friendly, supportive team player.
• Flexible working hours and shift patterns.
• Basic literacy and numeracy.
• Proactive attitude to spot and resolve problems.
• Maintain equipment and centre to high standards.

Responsibilities

• Maintain high standards across centres and ensure lanes are in full operation.
• Liaise with the team and customers about any faults experienced at the centre.
• Engage in induction and ongoing training to support career development.

Skills

Customer service

High energy

Team player

Flexibility

Literacy

Numeracy

Proactive approach

Job description

Hollywood Bowl Group is seeking a proactive Facilities Team Member to help keep our centres running smoothly and to provide excellent guest service. You’ll maintain lanes and facilities, fix faults, and work closely with the centre team to ensure a fun, safe experience for guests.

We offer extensive training, progression opportunities, and a range of benefits including pension, discounts, and health support. Join a dynamic, family-friendly entertainment brand with strong growth across the UK.