Facilities Technician — Fast-Paced Center Support & Growth

Hollywood Bowl; Poole; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Bonus pay

Apprenticeships

Pension plan

Additional holidays

Training and development

Game vouchers

Food discounts

Healthcare cash plan

Team member support programme

Long service awards

Barnardo's donation on induction

Enhanced family leave

Healthcare opt-in

Job summary

Hollywood Bowl Group is seeking a motivated Facilities Team Member to help maintain our centres and ensure lanes are in full operation. You will liaise with the team and customers about faults, and you will receive a thorough induction and ongoing development to set you up for success.

You'll be part of a fast-paced, energetic environment, focused on delivering excellent customer service, with opportunities for progression and training across our nationwide centres.

Qualifications

• Excellent customer service and the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• Friendly, supportive, and helpful team player.
• Flexible with working hours and shift patterns.
• Basic literacy and numeracy skills.
• Proactive approach to spotting and resolving problems.
• Maintaining equipment and centres to the highest standards.

Responsibilities

• Maintain high standards across our centres.
• Liaise with team and customers about faults they experience.
• Receive thorough induction and ongoing training for success.
• Take part in development and progression opportunities within the group.
• Provide professional and engaging customer service to ensure value-for-money experiences.

Skills

Customer service

Flexible shifts

Team player

Communication

Problem solving

Job description

Hollywood Bowl Group is seeking a motivated Facilities Team Member to help maintain our centres and ensure lanes are in full operation. You will liaise with the team and customers about faults, and you will receive a thorough induction and ongoing development to set you up for success.

You'll be part of a fast-paced, energetic environment, focused on delivering excellent customer service, with opportunities for progression and training across our nationwide centres.