Dynamic Events Operations Coordinator

Shoptalk; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Hyve in London is seeking an Operations Coordinator to support the planning and delivery of our exhibition events. You will work closely with exhibitors, contractors and internal teams to ensure smooth operations and exceptional service.

This role suits someone early in their events career, with strong organisational skills and a proactive, collaborative approach in a fast-paced, international events business.

Qualifications

• Excellent administrative and organisational skills, with the ability to effectively prioritise workloads and manage multiple tasks.
• Exceptional attention to detail, with strong organisational and time management skills, and the ability to consistently meet tight deadlines in a fast-paced environment.
• Outstanding written and verbal communication skills, with a strong customer-focused approach and a commitment to delivering exceptional levels of service.

Responsibilities

• Deliver the event plan from pre-show planning to onsite delivery.
• Act as a primary point of contact for exhibitors and contractors, managing shared inboxes, responding to enquiries and escalating issues where appropriate.
• Provide administrative support for the Exhibitor Manual, including tracking submissions, monitoring deadlines and assisting exhibitors with platform-related queries.
• Supporting updates and carrying out exhibitor listing and floorplan accuracy checks.
• Prepare, update and maintain operational documentation, schedules and internal checklists.
• Monitor key project deadlines, proactively following up with exhibitors, suppliers and contractors to ensure timely completion of actions.
• Support the coordination of suppliers, contractors and internal teams to facilitate the smooth day-to-day delivery of the exhibition.
• Prepare and distribute operational documentation, briefing materials and onsite resources, including printing and event collateral.
• Maintain accurate records of project progress, outstanding actions, issues and resolutions.
• Provide general operational and administrative support before, during and after the event, ensuring a high standard of organisation and customer service.
• Assist with diary management, task planning and prioritisation to support the wider Operations team.
• Deliver exceptional exhibitor support, ensuring enquiries are resolved efficiently and directed to the appropriate team where necessary.

Skills

Administrative skills

Attention to detail

Communication skills

Job description

Hyve in London is seeking an Operations Coordinator to support the planning and delivery of our exhibition events. You will work closely with exhibitors, contractors and internal teams to ensure smooth operations and exceptional service.

This role suits someone early in their events career, with strong organisational skills and a proactive, collaborative approach in a fast-paced, international events business.