Dynamic Events & Hospitality Coordinator

Chartwells Independent; Oxford; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Paid weekly

Health & wellbeing support

Job summary

Chartwells Independent in Oxford City Centre is seeking a Hospitality & Events Coordinator to join our team in Oxford. This is a fast-paced role delivering exceptional client service, coordinating bookings from enquiry through to event delivery.

You’ll be the first point of contact for hospitality enquiries, manage enquiries and bookings, prepare quotations and support pitches and event designs. Previous hospitality or events admin experience is preferred.

Qualifications

• Highly organised with excellent attention to detail.
• Confident communicating with clients, colleagues and suppliers.
• Customer-focused and passionate about delivering a great experience.
• Capable of managing multiple tasks and priorities.
• Proactive, reliable and able to work independently.
• Confident using IT and administrative systems.

Responsibilities

• Acting as the first point of contact for hospitality enquiries.
• Managing incoming sales and hospitality enquiry calls and emails.
• Processing hospitality bookings, including financial administration.
• Maintaining excellent client relationships and providing account support.
• Preparing weekly function sheets and keeping event information up to date.
• Updating event calendars, hospitality pipelines and booking systems.
• Ensuring confirmed events are added to relevant systems.
• Monitoring event consumptions and ensuring information is updated within 24 hours.
• Working closely with Dispatch and Hospitality Supervisors to ensure deliveries and customer requirements are met.
• Preparing quotations.
• Supporting creative pitches, proposals and event designs.
• Managing hospitality social media activity, including Instagram and Twitter.
• Completing labour and hospitality stock administration.
• Monitoring uniform, stock levels and purchasing requirements.
• Maintaining accurate records, filing and general departmental administration.

Job description

Chartwells Independent in Oxford City Centre is seeking a Hospitality & Events Coordinator to join our team in Oxford. This is a fast-paced role delivering exceptional client service, coordinating bookings from enquiry through to event delivery.

You’ll be the first point of contact for hospitality enquiries, manage enquiries and bookings, prepare quotations and support pitches and event designs. Previous hospitality or events admin experience is preferred.