Guest Experience Hospitality Assistant

Chartwells Schools; Bracknell; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Life assurance scheme

Personal development and training

Wellbeing strategy & EAP

Regular social events

Holiday purchase scheme

Discount vouchers

Job summary

Chartwells is seeking a Hospitality Assistant to be the face of CH&CO, delivering exceptional customer service in a fast-paced environment.

You will join a team that takes pride in our food, brand and people, with a 37.5 hour week contracted to 40 weeks per year.

This role offers a clear path to progression within Compass Group UK&I and CH&CO, with training, benefits and a supportive workplace culture.

Qualifications

• Passion for delivering outstanding service
• Excellent team player with great communication skills
• Ability to work under pressure
• Willingness to take initiative and make decisions for customers
• Desire to succeed in your role

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

Chartwells is seeking a Hospitality Assistant to be the face of CH&CO, delivering exceptional customer service in a fast-paced environment.

You will join a team that takes pride in our food, brand and people, with a 37.5 hour week contracted to 40 weeks per year.

This role offers a clear path to progression within Compass Group UK&I and CH&CO, with training, benefits and a supportive workplace culture.