Hospitality & Events Coordinator

Chartwells Independent; Oxford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Contributory pension

Career development

Digital health

Travel discounts

Shopping discounts

Cinema tickets

Cash rewards

Wellness classes

Family access

Job summary

Compass Group UK&I in Oxford seeks a proactive hospitality administrator to handle enquiries, manage bookings, and support the hospitality team across a busy events calendar.

You will own hospitality emails and phone, coordinate deliveries with Dispatch, update calendars and Planon when required, and liaise with clients to ensure outstanding service for the Occasions and Only at Oxford brands, with timely responses.

Qualifications

• First point of contact for hospitality enquiries
• Fulfilment of all incoming sales and hospitality enquiry calls
• Supporting the Hospitality Team and client liaison

Responsibilities

• Processing of all hospitality client bookings including the processing of finances
• Departmental administration and filing
• Ownership of hospitality emails and ensuring responses within 24hrs
• Ownership of hospitality phone
• Working with the Dispatch Supervisor and Hospitality Supervisors to meet deliveries and customer requirements
• Sales and Marketing: prepare quotations for Occasions and Only at Oxford brands

Job description

Compass Group UK&I in Oxford seeks a proactive hospitality administrator to handle enquiries, manage bookings, and support the hospitality team across a busy events calendar.

You will own hospitality emails and phone, coordinate deliveries with Dispatch, update calendars and Planon when required, and liaise with clients to ensure outstanding service for the Occasions and Only at Oxford brands, with timely responses.