Crowd Safety Steward - Live Event Security & Service

First Response Group Ltd; Watford; On-site; GBP 12,398,000 - 17,909,000; Full time

Job summary

First Response Group Ltd is seeking Spectator Safety Staff to support events in the local area. You will help manage crowds, monitor compliance with safety rules, and assist attendees throughout events to promote a safe and enjoyable experience.

Ideal candidates hold NVQ 2 Spectator Safety or higher, are smart, communicative, customer-focused, and able to work as part of a team. Training opportunities may be available at other venues within the portfolio.

Qualifications

• NVQ 2 Spectator Safety qualification (minimum).
• Smart in appearance and well presented.
• Able to communicate effectively with attendees and staff.
• Strong customer service orientation and helpful attitude.
• Ability to work well as part of a team and stay composed under pressure.

Responsibilities

• Maintain order by managing crowds and ensuring compliance with event regulations.
• Respond promptly to incidents or emergencies to protect attendees.
• Provide excellent customer service while maintaining a visible safety presence.
• Coordinate with event staff to ensure smooth operations and clear communication.

Skills

Communication

Customer service

Teamwork

Education

NVQ 2 Spectator Safety

Job description

First Response Group Ltd is seeking Spectator Safety Staff to support events in the local area. You will help manage crowds, monitor compliance with safety rules, and assist attendees throughout events to promote a safe and enjoyable experience.

Ideal candidates hold NVQ 2 Spectator Safety or higher, are smart, communicative, customer-focused, and able to work as part of a team. Training opportunities may be available at other venues within the portfolio.