Dynamic Business Support Specialist | Admin & Operations

Dains; Park Central; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible and hybrid working options

25 days annual leave + bank holidays

Life assurance and pension scheme

Private medical insurance (company/and

Job summary

Dains in Birmingham is hiring two Business Support Officers to provide comprehensive administrative support across the Business Support team. The role involves reception duties, client administration, and ad hoc project support, with GDPR-compliant document handling.

Reporting to Gemma Southall, you will manage diaries, billing prep, and front-of-house tasks while maintaining data accuracy and professional client communications.

Qualifications

• 5 GCSEs including Maths and English (Grade C or above) or equivalent.
• NVQ Level 2 or 3 in Business Administration or equivalent.
• Experience in administrative support and reception is preferred.

Responsibilities

• Lead on non-chargeable and chargeable admin tasks with timely delivery.
• Produce high-quality documents and client communications with GDPR alignment.
• Manage data integrity, reporting, and GDPR-compliant data handling.
• Provide flexible admin support, front-of-house duties, and project support.

Skills

Friendly and approachable

Tenacious and professional

Calm under pressure

Self-motivated

Discreet and trustworthy

Detail-oriented

Reliable and accountable

MS Office proficiency

Education

GCSEs including Maths and English (5 GCSEs)

NVQ Level 2 or 3 in Business Administration

Tools

Microsoft Office

Job description

Dains in Birmingham is hiring two Business Support Officers to provide comprehensive administrative support across the Business Support team. The role involves reception duties, client administration, and ad hoc project support, with GDPR-compliant document handling.

Reporting to Gemma Southall, you will manage diaries, billing prep, and front-of-house tasks while maintaining data accuracy and professional client communications.