Compliance & Operations Support Specialist

Confidential; Dursley; On-site; GBP 28,000 - 30,000; Full time

Job summary

Confidential is seeking a diligent Business Support Administrator to provide administrative, compliance and operational support across the business from Dursley, Gloucestershire. The role covers ISO, GDPR, health & safety documentation and invoicing tasks, with a Monday–Friday, 9:00am–5:00pm schedule and an annual salary of £28,000–£30,000.

Ideal candidates will be well-organised, proactive and capable of coordinating with multiple departments and external providers to maintain records and

Qualifications

• Previous experience within a busy office-based administration, business support or compliance role.
• Strong organisational skills and ability to manage multiple priorities and deadlines.
• Excellent attention to detail with high accuracy.
• Strong written and verbal communication skills.
• Confident communicating with colleagues, customers, suppliers and external providers.
• Good numeracy and literacy skills.
• Strong IT skills including Microsoft Office.
• Ability to learn and confidently use internal business systems.
• Proactive and dependable approach to work.
• Comfortable researching information and escalating queries where appropriate.
• Experience with ISO, Health & Safety administration, GDPR, import/export documentation or compliance would be advantageous.

Responsibilities

• Provide administrative and operational support across the business.
• Maintain accurate compliance records, documentation and internal systems.
• Monitor relevant regulatory and industry requirements and keep internal teams updated.
• Complete and maintain supplier and customer compliance documentation.
• Maintain product information, commodity codes, export descriptions and supporting records.
• Liaise with external Health & Safety advisers and coordinate agreed actions.
• Maintain COSHH documentation including Safety Data Sheets and associated records.
• Support the preparation and collation of documentation for ISO audits.
• Provide day-to-day GDPR administration and maintain accurate records.
• Support the annual insurance renewal process and coordinate required information.
• Maintain accurate paperwork, electronic filing and confidential records.
• Support the Managing Director and Operations Manager with administration, research and ad-hoc projects.
• Work with other departments to ensure documentation and actions are completed on time.
• Provide administrative and operational cover across the wider business when required.
• Arrange pallet bookings and obtain freight quotations.
• Check freight invoices and liaise with suppliers regarding warehouse requirements.
• Support import, export and regulatory documentation.
• Generate and process customer invoices accurately and on time.
• Verify order information and supporting documentation prior to invoicing.

Skills

Organised

Proactive

Attention to detail

Written communication

Verbal communication

MS Office

Numeracy

Literacy

Internal systems

ISO compliance

Tools

MS Office Suite

Job description

Confidential is seeking a diligent Business Support Administrator to provide administrative, compliance and operational support across the business from Dursley, Gloucestershire. The role covers ISO, GDPR, health & safety documentation and invoicing tasks, with a Monday–Friday, 9:00am–5:00pm schedule and an annual salary of £28,000–£30,000.

Ideal candidates will be well-organised, proactive and capable of coordinating with multiple departments and external providers to maintain records and