Dynamic Business Support Officer - Flexible Hours

West Lancashire Borough Council; East Midlands; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Flexible working arrangements

Local Government Pension Scheme with  

Work-life balance policies

Learning and development opportunities

A supportive and collaborative working

Job summary

West Lancashire Borough Council is seeking a proactive Business Support Officer to join our Business Support Team. This varied administrative role supports Housing and Regulatory Services, Corporate and Customer Services, and Finance, Procurement and Property Services.

You will handle data input, reporting, purchase orders and invoices, and maintain high standards of customer care. The successful candidate will be highly organised, with excellent ICT skills and the ability to work both

Qualifications

• Excellent administrative skills with strong attention to detail.
• Experience inputting, maintaining and extracting data using management information systems.
• Experience processing purchase orders and invoices and meeting tight deadlines.
• Ability to collate and present information to support performance monitoring and reporting.
• Strong ICT skills including Word, Excel and Outlook.
• Excellent verbal and written communication with stakeholders and the public.
• Strong organisational skills and the ability to prioritise competing demands.
• Ability to work independently and as part of a team.
• Positive, resilient and adaptable approach with commitment to continuous improvement.

Responsibilities

• Provide efficient administrative support across multiple service areas (Housing and Regulatory Services; Corporate and Customer Services; Finance, Procurement and Property Services).
• Support Adaptations, Customer Feedback, Patch Problems, MP Enquiries, Waste and Environmental Services.
• Ensure administrative processes are delivered accurately, efficiently and to a high standard.

Skills

Administrative skills

Data management

Purchase orders

Microsoft Office

Tools

Microsoft Office

Job description

West Lancashire Borough Council is seeking a proactive Business Support Officer to join our Business Support Team. This varied administrative role supports Housing and Regulatory Services, Corporate and Customer Services, and Finance, Procurement and Property Services.

You will handle data input, reporting, purchase orders and invoices, and maintain high standards of customer care. The successful candidate will be highly organised, with excellent ICT skills and the ability to work both