Dynamic Administrative Assistant & Office Coordinator

Police Federation of England and Wales; Clevedon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Life assurance

Onsite parking

Private medical insurance

Enhanced pension contribution

26 days holiday

Job summary

Police Federation of England and Wales is seeking an Administrative Assistant to support day-to-day operations in Avon & Somerset. Reporting to the Office Manager, you will handle administration, membership records, and external enquiries to ensure the smooth running of the branch.

The role requires strong organisation, attention to detail, and good communication skills. Proficiency with MS Office and a professional, confidential approach are essential.

Qualifications

• Excellent organisational skills.
• Attention to detail.
• Good written and verbal communication.
• Ability to prioritise workload.
• MS Office proficiency (Outlook, Excel, Word).

Responsibilities

• Assisting in the smooth running of day-to-day business.
• Manage membership records and GDPR-compliant notifications.
• Administer the Group Insurance scheme for serving and retired officers and police staff.
• Distribute information to new recruits and staff; monitor returns.
• Answer emails and phone enquiries.
• Provide admin support to the Office Manager, including minute-taking as directed.
• Update and maintain the Branch website as directed.
• Housekeeping, hospitality, and reception duties with the Office Manager.
• deputise for the Office Manager in their absence.
• Any other duties as directed by the Office Manager/Branch Secretary.

Skills

Excellent organisational skills

Attention to detail

Good communication skills; written and

Ability to deal with issues as they

Able to prioritise workload

Ability to work both alone and as part

Confidentiality and integrity

Customer Service experience

MS Office knowledge (Outlook, Word, Ex

Positive friendly manner

Job description

Police Federation of England and Wales is seeking an Administrative Assistant to support day-to-day operations in Avon & Somerset. Reporting to the Office Manager, you will handle administration, membership records, and external enquiries to ensure the smooth running of the branch.

The role requires strong organisation, attention to detail, and good communication skills. Proficiency with MS Office and a professional, confidential approach are essential.