DV Cleared Senior Service Architect – Onsite Basingstoke

Construction; Basingstoke; Hybrid; GBP 108.000 - 141.000; Vollzeit

Zusammenfassung

Construction is seeking a DV cleared Senior Service Architect to lead service design across a secure programme in Basingstoke. The role focuses on defining artefacts to enable smooth operational acceptance and long-term delivery in a highly controlled environment.

You will work with stakeholders, project teams, and technical architects to ensure scalable, compliant service solutions while driving through-life management and risk mitigation.

Qualifikationen

• Strong ITIL and ITSM knowledge.
• Experience with ISO 20000 and service management best practices.
• Ability to design and assess service design artefacts.

Aufgaben

• Provide service design direction aligned with customer outcomes.
• Produce HLDs, BPMN models, compliance statements, and operational procedures.
• Manage service readiness, transition, and exit activities.
• Collaborate with stakeholders and technical teams to ensure stability.
• Identify risks and influence solution design.

Kenntnisse

ITIL

ISO 20000

Service mgmt best practices

Tools

ITSM platforms

Enterprise management tooling

Jobbeschreibung

Construction is seeking a DV cleared Senior Service Architect to lead service design across a secure programme in Basingstoke. The role focuses on defining artefacts to enable smooth operational acceptance and long-term delivery in a highly controlled environment.

You will work with stakeholders, project teams, and technical architects to ensure scalable, compliant service solutions while driving through-life management and risk mitigation.