Duty Manger

RBH Hospitality Management Ltd; Belfast City District; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discounted room rates for staff and/or

Birthday leave

Course Sponsorship

Refer a Friend £250 referral bonus

Flexible working arrangements

Wagestream salary access

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management Ltd seeks a Food & Beverage Supervisor to lead the team and deliver a seamless guest experience at our hotel.

You will oversee shifts, coordinate with kitchen and bar, mentor staff, and ensure high standards of service, safety, and cleanliness in a fast-paced setting.

Qualifications

• Leadership experience in a food & beverage setting.
• Strong communication skills.
• Problem-solving and quick thinking in dynamic environments.
• Organised and adaptable with multi-tasking ability.

Responsibilities

• Lead the F&B team with a positive vibe, creating a welcoming and seamless service experience.
• Oversee daily shift activities, from setting up tables to ensuring orders flow smoothly and guests are happy.
• Support and guide the team, helping with training and encouraging everyone to deliver their best.
• Handle guest requests and resolve issues, keeping the service upbeat and responsive.
• Coordinate with kitchen and bar to keep things moving smoothly from orders to plating.
• Monitor stock levels and assist with inventory and shift readiness.
• Assist with scheduling and shift planning to ensure the team is prepared.
• Maintain clean and safe dining/service areas with attention to health and safety.

Skills

Leadership

People management

Communication

Problem-solving

Organisational skills

Team player

Flexibility

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL

What you'll be doing...

• Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
• Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
• Support and guide the team, helping with training and encouraging everyone to deliver their best.
• Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
• Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
• Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
• Help with scheduling and shift planning, making sure the team is prepared and ready to go.
• Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

WHAT WE NEED FROM YOU

• A natural people person who's excited to take on a leadership role, with some experience in food and beverage.
• Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
• Quick thinking and problem-solving skills to handle guest needs on the fly.
• Organised and adaptable, managing multiple tasks with ease.
• A team player through and through, ready to jump in wherever needed to support the crew.
• High energy and a flexible attitude, thriving in a fast-paced, lively setting.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.