Duty Manager — Retail Leader (Evenings/Weekends, Flexible)

Af Blakemore & Son Ltd; Chesterfield; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Holiday leave benefits

Cycle to work scheme

Training & development opportunities

Staff discount on items

Job summary

A.F. Blakemore & Son Ltd is hiring a Duty Manager for our Wingerworth SPAR store, with main coverage in evenings and weekends. You will lead and support a team, drive store performance, and ensure excellent customer service in a dynamic retail environment.

The role offers a competitive hourly rate (£13.75 p/h) plus bonus potential and requires you to be over 18. Join a long-standing family business with a strong community presence and growth opportunities.

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Responsibilities

• Support the Store Manager to ensure a safe, legal and high performing store during Duty Manager shifts.
• Assist the Store Manager to deliver all store operations, objectives and KPI’s.
• Coach and support colleagues, developing a motivated and empowered team.
• Carry out performance/absence management as appropriate.
• Occasional opening/closing of the store and stock/cash security duties.
• Carry out cash reconciliations, voids and refunds and other management tasks.
• Lead the team to deliver an exceptional customer experience.
• Engage with the local community to promote the store.

Skills

Store leadership

Customer service

People development

Decision making

Communication

Flexibility

Team motivation

Job description

A.F. Blakemore & Son Ltd is hiring a Duty Manager for our Wingerworth SPAR store, with main coverage in evenings and weekends. You will lead and support a team, drive store performance, and ensure excellent customer service in a dynamic retail environment.

The role offers a competitive hourly rate (£13.75 p/h) plus bonus potential and requires you to be over 18. Join a long-standing family business with a strong community presence and growth opportunities.