Duty Manager (Part Time)

Heron Foods Limited; Amble; Hybride; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

Store discount

Career growth

Wellbeing support

Recognition rewards

Résumé du poste

Heron Foods is seeking a Duty Manager for our Amble store. You will lead a small team, deliver high standards of service, and ensure smooth store operations on a 27-hour weekly rota.

The role focuses on driving sales, maintaining stock, and being a trusted keyholder for opening and closing the store. We value proactive leaders who can motivate staff, handle customer queries effectively, and keep the store clean, well-presented, and fully stocked.

Qualifications

• Proven experience in managing teams in a fast-paced retail environment.
• Strong customer service mindset and problem-solving abilities.
• Ability to drive sales through effective team leadership.

Responsabilités

• Lead and motivate the team to deliver exceptional results.
• Maintain high standards of service, store presentation and stock levels.
• Drive sales and store performance through efficient operations.
• Act as a keyholder and manage store duties during shifts.

Connaissances

Leadership

Customer service

Stock management

Team motivation

Description du poste

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Amble, Northumberland, NE65 0DD

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do:

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.