Duty Manager (Part Time)

Heron Foods Limited; Filey; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

10% store discounts

Career development programs

24/7 wellbeing support

Long-service rewards and extras

Job summary

Heron Foods is seeking a Duty Manager in Filey to lead the store team and keep daily operations running smoothly.

You will drive customer service, supervise staff, manage stock and store presentation, and act as a keyholder for openings and closures.

The role is 27 hours per week at £13 per hour, with 10% discounts, career development programs, 24/7 wellbeing support and other extras.

Qualifications

• Proven success in a retail supervisory role.
• Strong leadership and team motivation skills.
• Excellent organisational abilities and customer focus.

Responsibilities

• Lead and motivate store team to deliver results.
• Ensure high customer service standards and resolve queries.
• Maintain clean, well-presented, fully stocked store.
• Drive sales and profitability through performance and efficiency.
• Act as keyholder for openings and closures.

Skills

Retail leadership

People management

Customer service

Store operations

Job description

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Filey, YO14 9AQ

Salary: £13 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/ 7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do:

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:
This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.