Duty Manager: Lead Ops for Safe, Active-Centre Experience

Wiltshire Council; Marlborough; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

NPLQ training support

Job summary

Wiltshire Council is seeking a Duty Manager in Marlborough to lead daily centre operations and ensure a safe, well‑maintained environment during opening hours. The role focuses on guiding staff, resolving complex issues, and delivering positive experiences through active lifestyles.

The position offers a pro rata salary and a hybrid working model. Training to obtain the NPLQ will be provided within three months, supported by the Royal Life Saving Society (RLSS).

Qualifications

• Strong leadership and problem‑solving abilities.
• Confident in handling complex customer and facility issues.
• Commitment to delivering positive experiences through active lifestyles.

Responsibilities

• Act as the primary point of contact to ensure a safe and well‑maintained environment during operating hours.
• Lead front‑of‑house and operational duties to support day‑to‑day centre activities.
• Support staff and services and assist in obtaining NPLQ within three months.

Skills

Leadership

Problem solving

Customer service

Job description

Wiltshire Council is seeking a Duty Manager in Marlborough to lead daily centre operations and ensure a safe, well‑maintained environment during opening hours. The role focuses on guiding staff, resolving complex issues, and delivering positive experiences through active lifestyles.

The position offers a pro rata salary and a hybrid working model. Training to obtain the NPLQ will be provided within three months, supported by the Royal Life Saving Society (RLSS).