Duty Manager: Lead Dynamic Guest Experience

Red Engine; Cheltenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Skills development

Employee assistance

Tips shared fairly

Health cash plan

Quarterly bonus

Free meals on shift

Regular incentives

Regular rewards

Refer-a-friend bonus

Team socials

Venue discounts

Service awards

Job summary

Flight Club is seeking a Duty Manager to create unforgettable guest experiences on shift, while leading and inspiring a brilliant team. You will drive standards, keep the vibe right and ensure seamless service, with your team feeling supported, motivated and engaged.

You'll champion our values of warmth, togetherness, passion and innovation, and help us celebrate individuality while supporting growth. This is a fast-paced, high-energy environment where every shift matters and where you’ll help

Responsibilities

• Lead and inspire the team on shift, driving standards and delivering seamless service.
• Create unforgettable experiences for guests while maintaining a high-energy vibe.
• Support, motivate and engage the team to ensure consistent hospitality.

Job description

Flight Club is seeking a Duty Manager to create unforgettable guest experiences on shift, while leading and inspiring a brilliant team. You will drive standards, keep the vibe right and ensure seamless service, with your team feeling supported, motivated and engaged.

You'll champion our values of warmth, togetherness, passion and innovation, and help us celebrate individuality while supporting growth. This is a fast-paced, high-energy environment where every shift matters and where you’ll help