Duty Manager: Lead Busy Teams + Guaranteed Hours

Whitbread PLC; Cannock; Hybrid; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company Pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Job summary

Whitbread PLC’s Premier Inn in Cannock is hiring a Duty Manager. This isn’t a desk job—you’ll lead a team across reception, housekeeping and restaurant to keep the hotel running smoothly during your shift. Pay is up to £13.86 per hour, with a permanent contract and 24 guaranteed hours per week.

Shifts include evenings, weekends and busy guest periods, in a role that offers breadth and real responsibility. You’ll develop leadership skills, learn hotel operations and have a chance to progress to

Responsibilities

• Lead shifts across the hotel and deliver clear pre-shift briefings
• Coach team members throughout the day
• Help guests with questions and resolve problems
• Support different teams, from reception to the restaurant
• Spot issues early and put them right
• Help keep guests safe and the hotel running smoothly
• Work closely with the Hotel Manager and leadership team

Job description

Whitbread PLC’s Premier Inn in Cannock is hiring a Duty Manager. This isn’t a desk job—you’ll lead a team across reception, housekeeping and restaurant to keep the hotel running smoothly during your shift. Pay is up to £13.86 per hour, with a permanent contract and 24 guaranteed hours per week.

Shifts include evenings, weekends and busy guest periods, in a role that offers breadth and real responsibility. You’ll develop leadership skills, learn hotel operations and have a chance to progress to