Shift Leader (Guaranteed Hours) — Path to Hotel Manager

Whitbread; Cannock Wood; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Whitbread Benefits Card

Pension plan

Save As You Earn

Employee discounts

Job summary

Premier Inn Cannock South is hiring a Duty Manager to lead shifts, coach staff and ensure outstanding guest service across reception, housekeeping and restaurant. This fixed-term role runs through November 2026 and offers a structured career path with full training and support.

You will be on a 24-hour-per-week contract, earning up to £13.86 per hour, with shifts including evenings and weekends. Join a busy hotel team backed by Whitbread benefits and development opportunities.

Qualifications

• Experience leading teams in a busy guest-facing environment.

Responsibilities

• Lead shifts across the hotel and provide clear pre-shift briefings.
• Coach and support team members throughout the day.
• Assist guests with questions and resolve issues promptly.
• Collaborate with reception, housekeeping and restaurant teams.
• Identify and address issues early to maintain smooth operations.
• Keep guests safe and the hotel running as required.
• Work closely with the Hotel Manager and leadership team.

Skills

Team Leadership

Guest Service

Decision Making

Job description

Premier Inn Cannock South is hiring a Duty Manager to lead shifts, coach staff and ensure outstanding guest service across reception, housekeeping and restaurant. This fixed-term role runs through November 2026 and offers a structured career path with full training and support.

You will be on a 24-hour-per-week contract, earning up to £13.86 per hour, with shifts including evenings and weekends. Join a busy hotel team backed by Whitbread benefits and development opportunities.