Duty Manager - Lead Shifts, Delight Guests

Premier Inn; Derry/Londonderry; Vor Ort; GBP 11.000 - 18.000; Teilzeit

Benefits dieser Stelle

Permanent contract with guaranteed 18h

Full training and support

Discounts on Premier Inn rooms

Pension and Save As You Earn scheme

Zusammenfassung

Premier Inn in Londonderry is seeking a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay. You’ll work on the floor, guiding your team and solving problems in real-time.

This role offers a fixed-term contract (until 08/01/2027), with guaranteed hours and full training to help you progress toward a future Hotel Manager position.

Qualifikationen

• Experience leading teams in fast-paced guest-facing environments.
• Ability to make quick decisions under pressure.
• Willingness to work evenings, weekends and shifts.

Aufgaben

• Lead shifts across reception, housekeeping and restaurant to ensure guest satisfaction.
• Coach and support team members throughout the day.
• Help guests with questions and resolve problems.
• Jump in to support different teams as needed.
• Spot issues early and take corrective action.
• Help keep guests safe and the hotel running smoothly.
• Collaborate with Hotel Manager and wider leadership team.

Kenntnisse

Leadership

Team supervision

Customer service

Jobbeschreibung

Premier Inn in Londonderry is seeking a Duty Manager to lead shifts across reception, housekeeping and the restaurant, ensuring guests have a great stay. You’ll work on the floor, guiding your team and solving problems in real-time.

This role offers a fixed-term contract (until 08/01/2027), with guaranteed hours and full training to help you progress toward a future Hotel Manager position.