Duty Manager: Hands-On Hotel Leader, Guaranteed Hours

Premier-Inn; West of England; Sur place; GBP 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Permanent contract with guaranteed hrs

Full training and support

Career progression opportunities

Whitbread Benefits Card – up to 60%

Company pension and Save As You Earn

Staff discounts on shopping, travel, 1

Résumé du poste

Premier Inn Bristol City Centre (Kings St) is seeking a Duty Manager to lead hotel operations on shift across reception, housekeeping and restaurant. You’ll guide teams, resolve guest queries, and ensure a smooth guest experience during busy periods.

This permanent role offers guaranteed hours and a clear path to future hotel management. You’ll develop leadership skills and have the chance to progress within Premier Inn’s management structure.

Qualifications

• Experience leading teams in busy guest-facing environments.
• Proven ability to coach and support colleagues throughout the shift.
• Excellent communication and guest-relations skills.

Responsabilités

• Lead shifts across the hotel and deliver clear pre-shift briefings.
• Support and coach team members throughout the day.
• Help guests with questions and sort out problems.
• Jump in to support different teams, from reception to the restaurant.
• Spot issues early and put them right.
• Help keep guests safe and the hotel running smoothly.

Connaissances

Team leadership

Customer service

Decision making

Problem solving

Calm under pressure

Description du poste

Premier Inn Bristol City Centre (Kings St) is seeking a Duty Manager to lead hotel operations on shift across reception, housekeeping and restaurant. You’ll guide teams, resolve guest queries, and ensure a smooth guest experience during busy periods.

This permanent role offers guaranteed hours and a clear path to future hotel management. You’ll develop leadership skills and have the chance to progress within Premier Inn’s management structure.