Duty Manager - Full Time @ Poynton

Everybody Health & Leisure; Poynton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Gym membership discount

Food & drink discount

Wellbeing support

Pension plan

Career development

Job summary

Everybody Health & Leisure is seeking a Duty Manager to oversee day-to-day operations at Poynton Leisure Centre. You will lead a shift, ensure a safe, welcoming environment, manage bookings and finances, and uphold centre procedures with a focus on customer care and incident response.

The role requires strong organisational and communication skills, plus a proactive approach to health and safety and service standards. DBS checks may be part of the process.

Qualifications

• Experience in a customer-facing or operational role.
• Strong organisational and communication skills.
• Confidence in leading a team and making decisions.
• Proactive approach to maintaining safety and service standards.

Responsibilities

• Overseeing day-to-day operations to ensure services run efficiently.
• Leading the team on shift and supporting a positive, customer-focused environment.
• Taking responsibility for health and safety, customer care, and incident management.
• Managing bookings, supporting financial processes, and ensuring centre procedures compliance.
• Contributing to external accreditations such as Quest and Investors in People.
• Completing site-specific checks and maintaining high operational standards.

Skills

Customer-facing experience

Team leadership

Organisational skills

Communication skills

Health & safety

Incident management

Education

Pool Plant Operators

First Aid at Work

NPLQ

Level 2 Gym Instructor

Job description

Join our team as a Duty Manager! We’re looking for a Duty Manager to support the smooth, safe and effective operation of our leisure centre. This role is ideal for someone who is organised, confident in leading a team, and committed to delivering a high‑quality experience for all visitors.

What the Role Involves

• Overseeing day‑to‑day operations to ensure services run efficiently
• Leading the team on shift and supporting a positive, customer‑focused working environment
• Taking responsibility for health and safety, customer care, and incident management
• Managing bookings, supporting financial processes, and ensuring compliance with centre procedures
• Contributing to external accreditations such as Quest and Investors in People
• Completing site‑specific checks and maintaining high operational standards across all areas

What We’re Looking For

• Experience in a customer‑facing or operational role
• Strong organisational and communication skills
• Confidence in leading a team and making decisions
• A proactive approach to maintaining safety and service standards

Desirable Qualifications

• Pool Plant Operators
• First Aid at Word
• NPLQ
• Level 2 Gym Instructor

Salary

£30,020.74 (Pro rata)

Location

Poynton Leisure Centre

Hours

37

Rota

• Week 1
  Mon 5.45-13.45, Tue 5.45-15.00, Wed 5.45-15.00, Sat and Sun 6.30-18.15
• Week 2
  Tue 5.45-15.00, Wed 5.45-14.45, Fri 14.15-22.15
• Week 3
  Mon 5.45-13.45, Tue 5.45-15.00, Wed 5.45-15.00, Thur 14.15-22.30

Closing date

27th September 2026

Interview Date

TBC

Working at Everybody

• Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment
• Discounted gym membership
• Discount on Everybody Learn to Swim, Personal Training & Active Holidays
• 24/7 wellbeing & legal support scheme
• Discounted food & drink at any of our taste for life café’s.
• Generous local & national discounts via our Perkbox platform – helping your salary go that bit further
• Extensive training & career support from Everybody Academy – our very own ‘Excellent’ accredited training provider helping you stay “Fit for the Future”
• Enhanced pension scheme (5% or 7.5% matched contribution)
• Sharing in Success bonus scheme
• Staff social events
• & more!

About Everybody

We’re a fast growing, ambitious Registered Charity – operating 18 leisure centres with 10 cafes & 9 swimming pools across Cheshire East. A not for profit organisation, we’ve a passion for improving health and wellbeing – and our surpluses are reinvested to help the people of Cheshire East live well and for longer.

You’ll be part of a welcoming, active bunch of people who are loyal and care greatly about one another. You might also find we’re a tad competitive (in a friendly way)!

‘Developing our people’ is close to our hearts and we aim to attract and develop the best people to drive our business forward – after all it’s all thanks to our fantastic team that our organisation continues to grow!

Please be aware that all candidates applying for roles within our leisure centres or in health/sports provision are required to undergo a Standard or Enhanced DBS.

As part of this process, you are required to declare any information that may be disclosed in your DBS check before the check is initiated. This includes all criminal convictions or cautions, including traffic offences.

Any questions? email [e-mail]