Duty Manager - Fresh Food Lead, Convenience Store

Af Blakemore & Son Ltd; Gravesend; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Holiday leave

Staff discount

Early pay access

Pension scheme

Life insurance

Wellbeing support

Training & development

Cycle to work

Long service awards

Job summary

Af Blakemore & Son Ltd is seeking a Duty Manager for the Greggs in SPAR Tollgate. The role covers all operational hours, supporting the Store Manager and leading a team to deliver excellent customer service and drive store profitability through key initiatives.

Experience in food retail management is desirable, with a focus on supervising staff, maintaining standards, and ensuring safety and compliance within a fast-paced environment.

Qualifications

• Management experience is desirable
• Previous experience with Greggs preferred
• Strong customer service mindset
• Able to plan, organise and prioritise
• Excellent communication and decision-making abilities
• Team leadership and coaching skills
• Enthusiastic, flexible and proactive

Responsibilities

• Support the Store Manager to run a safe, high-performing store and manage the Greggs department
• Assist in delivering store operations, objectives and KPIs
• Coach and develop colleagues to build a motivated team
• Handle performance and absence management as appropriate
• Oversee opening/closing, safety and till cash security during shifts
• Conduct cash reconciliations, voids and refunds
• Lead by example to deliver exceptional customer experiences
• Engage with local community and promote the store
• Adhere to company policies and processes

Job description

Af Blakemore & Son Ltd is seeking a Duty Manager for the Greggs in SPAR Tollgate. The role covers all operational hours, supporting the Store Manager and leading a team to deliver excellent customer service and drive store profitability through key initiatives.

Experience in food retail management is desirable, with a focus on supervising staff, maintaining standards, and ensuring safety and compliance within a fast-paced environment.