Duty Manager - Fresh Food & Customer Experience

Blakemore Trade Partners; Upton; Remote; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Holiday leave and pay in excess of ent

Staff discount in SPAR stores

Early access to pay (EarlyPay)

Wellbeing support & counselling

Company pension scheme

Life insurance

Cycle to work

Long service awards

Job summary

Blakemore Trade Partners is seeking a Duty Manager for the Greggs department at SPAR to support the Store Manager in leading a team and delivering excellent customer service. You will be responsible for the Greggs area across all operating hours, driving sales and maintaining briliant basics and food-for-now/food-for-later approaches.

Join a reputable, family-founded business with strong UK presence in SPAR stores.

Qualifications

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and applying learning to improve performance.

Responsibilities

• Support the Store Manager to lead a GPeggs department and ensure safe, legal, high performing store.
• Deliver store operations, objectives and KPIs with a hands-on approach.
• Coach and develop colleagues; maintain an empowered team culture.
• Handle performance and absence management as appropriate.
• Occasional opening/closing, ensure colleague safety and stock/cash security.
• Carry out cash reconciliations and management tasks for till staff.
• Role model leadership to deliver exceptional customer experiences.
• Promote store engagement with local community initiatives.
• Adhere to company policies, procedures and processes.

Skills

People management

Customer service

Retail operations

Communication

Decision making

Job description

Blakemore Trade Partners is seeking a Duty Manager for the Greggs department at SPAR to support the Store Manager in leading a team and delivering excellent customer service. You will be responsible for the Greggs area across all operating hours, driving sales and maintaining briliant basics and food-for-now/food-for-later approaches.

Join a reputable, family-founded business with strong UK presence in SPAR stores.