Duty Manager - Flexible Hours, Guest-First Leader

TGI Fridays UK; Manchester; Sur place; GBP 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Unlimited TRONC

Overtime pay (time and a half)

Flexible working patterns

28 days paid holiday

Pension scheme

Staff discounts

Refer a friend bonuses

Recognition and incentives

Wellbeing support

Global travel incentives

Résumé du poste

TGI Fridays UK is seeking a dedicated Duty Manager in Manchester to lead our team during shifts, ensuring exceptional guest experiences and smooth restaurant operations. You will support the on-duty manager, drive performance, and uphold standards across service, kitchen and bar areas.

The role emphasizes people leadership, problem solving and a proactive, guest-centric approach with opportunities for training and career progression within Fridays.

Qualifications

• Experience leading a team in hospitality or a restaurant setting.
• Strong problem solving and quick thinking under pressure.
• Excellent communication to motivate staff and delight guests.

Responsabilités

• Directs and supports the team to ensure smooth shift operations.
• Assist the on-duty manager to lead and inspire performance across restaurant, kitchen or bar.
• Ensure standards are maintained and targets are met through People First, Guest Obsessed, Operational Excellence.

Connaissances

Team leadership

Hospitality experience

Problem solving

Communication

Guest service

Description du poste

TGI Fridays UK is seeking a dedicated Duty Manager in Manchester to lead our team during shifts, ensuring exceptional guest experiences and smooth restaurant operations. You will support the on-duty manager, drive performance, and uphold standards across service, kitchen and bar areas.

The role emphasizes people leadership, problem solving and a proactive, guest-centric approach with opportunities for training and career progression within Fridays.