Duty Manager

Nuffield Health; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health and fitness organization in Plymouth is seeking a Duty Manager to ensure the smooth running of the club, engage with members, and uphold quality standards. The ideal candidate will have sales experience, excellent communication skills, and a passion for customer service. This role offers a supportive environment with a range of benefits including a free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience and ability to quickly adapt to our business.
• Enthusiastic with excellent communication skills.
• Collaborative spirit and a passion for customer service.

Responsibilities

• Ensure smooth running of the club including opening and closing.
• Engage with members to foster happiness and build relationships.
• Lead by example and uphold high quality standards.
• Conduct tours for prospective members highlighting unique benefits.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Must be able to swim well and undergo Lifeguard training.

Skills

Sales experience

Excellent communication skills

Customer service

Job description

Overview

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Qualifications / Requirements

• As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

Join Nuffield Health

Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.