Duty Manager

Prezzo Italian; Hull and East Yorkshire; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Tronc/tips

Commission

Free meals on shift

Staff discount 50%

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Job summary

Prezzo Italian is seeking a Duty Manager to bridge the gap between waiting staff and management, stepping up in hospitality and leading shifts.

You’ll act as keyholder, drive service standards, manage handovers, assist with cashing up and stock checks, and uphold our HEART values while delivering memorable guest experiences. This role offers structured training, progression to Assistant Manager, and a competitive hourly rate with tips, tronc, and perks.

Qualifications

• Experience in a hospitality team role.
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up and health & safety.
• Flexible, reliable and eager to grow into leadership.
• Passion for food and hospitality.

Responsibilities

• Act as keyholder and open/close the restaurant.
• Lead service during shifts when GM/AM absent.
• Set the tone for service on the floor and deliver Hospitality Magic.
• Support smooth handover between shifts and communicate with managers.
• Assist with cashing up, compliance paperwork and stock checks.
• Step into a leadership role during busy periods and motivate the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and model leadership for newer staff.

Skills

Hospitality experience

Leadership

Communication

Flexibility

Passion for food/hospitality

Job description

Duty Manager – Prezzo Italian
“Put Your Heart into It”
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian?

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc/tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team-first business where teamwork makes the magic.