Duty Manager

Medirest Signature; Chorley; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave

Local Government pension

Healthcare Cash Plan

Cashback website access

Free gym access

Volunteering days

Free parking

Job summary

Medirest Signature is seeking an experienced Duty Manager to support the Senior Duty Manager across Chorley Leisure venues. The role involves supervising day-to-day operations, staff, and safety procedures to ensure high standards of service and compliance with policies.

You will monitor facilities, coordinate facilities teams, and respond to incidents while maintaining excellent customer experience across multiple sites. DBS check will be required.

Qualifications

• Experience in managing day-to-day operations with a background in leisure.
• Managing staff is essential.
• Strong knowledge of health and safety within the workplace.
• Experience with multi-site operations is advantageous.
• DBS check will be required.

Responsibilities

• Ensure Leisure Centres open/close according to procedures and monitor building security.
• Lead and motivate staff including Leisure Attendants and Cleaners to deliver high-quality service.
• Inspect and monitor all areas, assign routine duties, and deploy staff as needed.
• Control events such as accidents and emergencies and ensure compliance with health and safety and company policies.
• Maintain high visibility and respond to customer needs and feedback, ensuring excellent housekeeping.

Skills

Staff management

Health and safety

Operations management

Leisure industry experience

Education

RLSS National pool lifeguard qualification

IOSH

First Aid

Pool Plant Operator

Job description

Role: Duty Manager

Location: Chorley Leisure

Contract: Full time (40 hours per week) / Permanent

Salary: 32,596 - 34,231

Closing Date: 27 August 2026

We're looking for an experienced Duty Manager to join Chorley Leisure. You'll support the Senior Duty Manager in ensuring the effective running of operations within multiple leisure venues across Chorley. This is an exciting opportunity to be part of the delivery of leisure services within the Chorley Borough.

We're looking for a someone experienced in managing day-to-day operations with a background in leisure. You'll be joining our team of Duty Managers so previous experience in managing staff is essential. You'll have experience with health and safety, supporting a varied workforce, and implementing safe working practices.

What you'll be getting up to

• To ensure that the Leisure Centres are opened and closed in accordance with procedures and monitor the security of the building during all opening hours.
• Responsible to the Senior Duty Manager, you will work alongside other Duty Managers to lead, direct and motivate operational staff including Leisure Attendants and Cleaners to ensure a quality service delivery for all users.
• To inspect and monitor all areas of the centre throughout the day and designate staff to routine duties as required, deploying them to respond to any issues identified. You will communicate clear instructions to ensure staff fulfil their roles in an efficient and safe manner to meet the daily requirements of the leisure centre.
• To control and manage events such as accidents and emergencies and, ensure compliance with statutory requirements, health and safety and company policies and procedures.
• To maintain a high profile throughout the facility and respond positively to customer needs expectations and comments and ensure excellent housekeeping is maintained by staff.

Who we're looking for

• We're looking for a confident manager - you'll be managing staff in a multi-disciplined environment.
• You'll have experience of managing the day-to-day operation of facilities, ideally across multiple sites.
• You will have excellent knowledge of health and safety within the workplace
• Experience working within/managing a lifeguard team is essential
• Essential qualifications: RLSS National pool lifeguard qualification
• Desirable qualifications: IOSH, Pool Plant Operator, First Aid

Other requirements

• Successful applicants will be subject to a DBS check (applied and paid for by the Council).
• This role requires the post holder to travel & work between sites. You will have a valid driving licence and vehicle.

Our Benefits

• Generous Annual Leave Entitlement
• Local Government pension
• Healthcare Cash Plan for cash back on health treatments
• Cashback website access for savings on brands you love
• Free gym access
• Volunteering days
• Free parking