Duty Manager

Mint People; Cartmel Fell; On-site; GBP 32,000 - 39,000; Full time

Job summary

Windermere is seeking a hands-on Duty Manager to oversee daily hotel operations and support all departments, ensuring exceptional guest experiences. The role requires strong leadership, proactive problem-solving, and the ability to motivate a diverse team in a busy hotel environment.

Salary is £35,000 per year, with full-time hours and onsite work in Windermere. You will coordinate front desk, housekeeping, and F&B, manage rotas, training, and guest issue resolution to maintain high service

Qualifications

• Experience in hotel management or supervisory role.
• Strong leadership and communication skills.
• Hands-on approach and proactive problem-solving.

Responsibilities

• Oversee all hotel departments, including reception, housekeeping, and food & beverage.
• Ensure smooth day-to-day operations and maintain high service standards.
• Lead and motivate the team to maintain efficiency and quality.
• Handle guest queries and resolve issues for a seamless experience.
• Assist with staff training, rotas, and operational procedures.

Skills

Leadership

Communication

Hands-on

Multitasking

Job description

Duty Manager | Windermere | £35,000

Location: Windermere
Salary: £35,000

We are looking for a hands-on Duty Manager to oversee daily operations and support all departments in a busy hotel. This role is ideal for someone with strong leadership skills, a proactive approach, and a passion for delivering excellent guest experiences.

Key Responsibilities:

• Support and oversee all hotel departments, including reception, housekeeping, and food and beverage
• Ensure smooth day-to-day operations and maintain high service standards
• Lead and motivate the team to maintain efficiency and quality
• Handle guest queries, resolve issues, and ensure a seamless experience
• Assist with staff training, rotas, and operational procedures

What You Need:

• Previous experience in a hotel management or supervisory role
• Strong leadership and communication skills
• A hands-on approach with a can-do attitude
• Ability to multitask in a fast-paced environment