Duty Manager

Nuffield Health Guildford Hospital; Cannock; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Duty Manager for the Cannock Fitness and Wellbeing Club. This part‑time role (24 hours per week) involves running the club on shift, driving member satisfaction, and supporting teammates to maintain the highest service standards.

You will lead by example, oversee safety, and contribute to meeting sales targets. Training for Lifeguard duties may be required; a proactive, customer‑focused attitude is essential.

Qualifications

• Demonstrable sales experience.
• Excellent communication skills.
• Collaborative spirit and a can‑do attitude.

Responsibilities

• Be responsible for the smooth running of the club; open/close during shifts.
• Prioritize member satisfaction and engage with members to build relationships.
• Lead by example and support colleagues while upholding high standards.
• Conduct tours for prospective members highlighting benefits of Nuffield Health.
• Oversee health and safety protocols and address issues swiftly.
• Help achieve sales targets.
• Willing to swim to a high standard and undergo site training for Lifeguard breaks.

Skills

Sales experience

Communication

Customer service

Team collaboration

Job description

Duty Manager – Fitness and Wellbeing Club Cannock FWC

Permanent contract | Part time | 24 hours per week | Salary up to £29,370.12 pro rata depending on experience plus sales commission.

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
• Helping you feel good.

Benefits

• free gym membership
• health assessments
• retail discounts
• pension options

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.